We offer a full store credit or exchange


If you’re unhappy with your purchase, simply return the item within 10 days of delivery, and we will provide a full store credit or if you’re wanting to exchange it we will cover the cost of delivering your new item.

The garment must be in the same condition as you received it, unworn, unsoiled, preferably inside its original packaging. We will be unable to accept the return if the product is damaged.

Please note we do not offer refunds for change of mind, all purchases are final.


What you need to do 


Send us a message with your intent to exchange or return your order, and post back to the address below.

 JBC Lingerie

U4, 91 Hawthorne rd

Hawthorne, QLD 4171


 For peace of mind we recommend registered post, as we are not liable for lost return orders. We will notify you via email once your replacement order has been shipped.

Orders are only valid for one exchange so please double check your measurements.